Why you need UpCounter

When you can’t ensure your customers are served fairly they get frustrated, etiquette breaks down - even the British - and you risk losing their custom, if not this time, next.

If you run a busy cafe, nail bar, pop-up stall, pub, event-stand - or any service-heavy activity that can at times get overwhelmed - UpCounter comes to the rescue - in an instant. Our super-affordable, easy set-up, Cloud-based take-a-ticket queue management system is always fair and orderly. We activate what would otherwise be dead time, by offering customers content and offers while they wait. Plus our essential performance data helps you improve your operations

Business Benefits

Happy Customers

Customers dealt with fairly, know how long they'll wait and can better use that time - even shopping elsewhere in-store- are happier customers.

Cheap and Easy

Free and affordable plans.  Re-use redundant ipads, phones and laptops. No wires or paper rolls to install. Up and running in minutes.

Performance Data

By monitoring throughput and seeing how well your staff are doing, you can better plan your resources

Efficiency

Upcounter reduces the need for queuing space and automatically manages your customers to ensure maximum serving efficiency

Virtual Merchandising

Keep your customers engaged while they wait with offers and information about products and services

Customer Benefits

Fairest of All

Queue-jumping is a thing of the past. You will always be served in a fair and orderly manner

Expectations Managed

Live updates and waiting time estimates mean there are no surprises

Time Better Spent

Why waste time waiting in line. UpCounter can keep your place while you do something else

Quick and Easy

No need to download another app, create an account or share personal data. There are 5 quick ways to grab a ticket, including QR code and NFC

Info & Offers

While you're waiting, find out about the latest products, services and offers from the store

How it Works

Packages & Pricing

Most Popular
FREE
£0
Free Forever *
Multiple Stores: No
Tickets/day: 149
Max Queue Length: 12
Analytics: Basic
Assistant Users: Admin only
Store Branded: No
Customer Alerts: App, FB
Customer Content: Ads
Opt-in Customer Details: No
 
Join Beta
 
BASIC
£3.99/mo
Annual Discount: 2 Months Free
Multiple Stores: No
Tickets/day: 299
Max Queue Length: 24
Analytics: Full
Assistant Users: Admin + 2
Store Branded: No
Customer Alerts: App, FB
Customer Content: Ads + some store content
Opt-in Customer Details: No
 
Coming Soon
 
PRO
£8.99/mo
Annual Discount: 2 Months Free
Multiple Stores: No
Tickets/day: 499
Max Queue Length: 36
Analytics: Full
Assistant Users: Admin + 8
Store Branded: Yes
Customer Alerts: App, FB, SMS
Customer Content: Store content
Opt-in Customer Details: No
 
Coming Soon
 
ENTERPRISE
£3.99-12.99 per store/mo
Annual Discount: Ask
Multiple Stores: Yes
Tickets/day: Unlimited
Max Queue Length: Unlimited
Analytics: Full
Assistant Users: Unlimited
Store Branded: Yes
Customer Alerts: App, FB, SMS
Customer Content: Store content
Opt-in Customer Details: Yes
 
Coming Soon

* free for as long as the company operates a free tier; specifications of the free tier can change over time at the discretion of UpCounter

Apply to Join Beta

Enter you email below to get on the waiting list for our Beta programme to try this exciting queue management solution before we launch it to the World. For free, of course.